Following yesterday’s announcement, we’re rolling out the latest Dashboard release, which contains an update to Take Control on the new RC Agent, as well as a set of customer service enhancements.

The Americas and Asia Pacific regions have already received the update, Europe and the UK Dashboards will follow later today so that all Dashboards will have the update by January 8th.

For details about the Take Control upgrade to TeamViewer v11, click here.

Full release notes for today’s release are below.

Please remember to refresh your browser following the update, as occasionally browser caching can cause display issues. 

Summary for Service Release
– Service release focused on a Take Control upgrade and customer support priorities
– Dashboard v6.10.4
– Agent v9.13.5 RC, no change to the GA Agent

Dashboard v6.10.4
BUGFIX: Ensure the graph in the Disk Space Check shows the correct used space amount
BUGFIX: Resolve PSA entity mapping issue when toggling Hide/Show Mapped Entities in the PSA Entity Mappings dialog

Agent v9.13.5 RC
UPDATE: Update the Take Control host module to use TeamViewer v11
UPDATE: Add support for latest version of StorageCraft ShadowProtect to the Backup Check
BUGFIX: Resolve conflict affecting Web Protection performance at Agent service start up