Dear customers,

We have been notified by one of our technology service providers of a planned critical maintenance on their systems to address a recently identified security vulnerability.

During these maintenance windows access to Service desk instance will be interrupted in short period of time

Below is a schedule of the planned maintenance window with the instance impacted

02/03/2015 10:00 GMT –  03/03/2015 : 06:00 GMT : Service Desk  EMEA
04/03/2015 14:00 GMT – 18:00 GMT : Service Desk  ANZ
05/03/2015 04:00 GMT – 08:00 GMT : Service Desk US

We apologize for the inconvenience
The ServiceDesk team