Hi Everyone,

I am pleased to announce that Dashboard v5.41.4 and Agent v9.5.0 (RC) are being released overnight, with Agent v9.4.0 turning GA, so that they will be available in advance of the working day tomorrow, Friday 24th January.

This is a routine Service Release primarily focused on systems performance, minor feature updates and bug fixes. That stated, the release does include the following great enhancement to the MAX RM API service:

• We are introducing 7 new API calls specifically designed for reporting, enabling you to perform trend analysis and report on historical data:

list_performance_history
list_outages
list_drive_space_history
list_exchange_storage_history
list_mav_scans
list_mav_threats
list_mav_quarantine
list_mob_sessions

• And we are introducing 3 additional API calls for Managed Anti-Virus, so you can track and report on supported AV products, including historical definitions:

list_supported_av_products
list_av_definitions
get_av_definition_release_date

 
The API enhancements broaden the range of MAX RM data for integrating into reporting and data analysis tools, and take the total number of available API calls to over 50 data points. Please refer to the “Integration” section in the MAX RM helpfile for full details on the MAX RM API service.

The release also introduces support for three more Anti-Virus products: “Webroot SecureAnywhere”, “VIPRE Internet Security 2014” and “VIPRE Antivirus 2014”, as well as several improvements and fixes to PSA integrations.

Lastly, just a reminder to Managed Online Backup customers that the VMware component will be charged for from 1st of January. Any customers using the recently launched ServiceDesk should also be aware that January activity is billable.

Full release notes for Dashboard v5.41.4 and Agent v9.5.0 (RC) are below.

Summary for Service Release, Thursday 23rd January 2014:

• Introducing new API calls with a focus on historical data for reporting purposes
• VMware plugin in MOB becomes billable for month of January
• General updates and bug fixes
• Agent v9.4.0 made available on auto-update, Agent v9.5.0 RC
• Release of Dashboard v5.41.4

Dashboard v5.41.4

FEATURE: 7 new API calls for reporting applications, focused on historical data:
list_performance_history
list_outages
list_drive_space_history
list_exchange_storage_history
list_mav_scans
list_mav_threats
list_mav_quarantine
list_mob_sessions

FEATURE: 3 new API calls for Managed Anti-Virus, focused on historical threat definitions data:
list_supported_av_products
list_av_definitions
get_av_definition_release_date

UPDATE: CART Definitions updated to version 564
UPDATE: Extend auditing for PSA configuration changes, including enabling/disabling of Asset Tracking and changes to PSA Entity Mappings
UPDATE: Provide option to add Connectwise Ticket Notes to Resolution field
UPDATE: The headers X-SYSTEMMONITOR-DEVICEID and X-SYSTEMMONITOR-SITEID are now included in Data Overdue email alerts
UPDATE: A graphical improvement for the results-to-be-confirmed icon for the weekly Backup check report
UPDATE: Ensure the standard (non-failure) email template is used for weekly reports that include the Backup check
BUGFIX: Ensure Service Pack is correctly populated in Autotask
BUGFIX: Include #HARDDRIVE_3_DESCRIPTION# tag when setting up Asset Tracking with Autotask
BUGFIX: Ensure psaticketstatus and psaticketstatusid fields are correctly populated in list_device_monitoring_details API call
BUGFIX: Resolved German text formatting issue on PSA Setup wizard and configure dialog
BUGFIX: Resolved issue with intermittent error in generating and downloading the site installation package
BUGFIX: Resolved issue with client reports occasionally not generating
BUGFIX: Ensure that Managed Antivirus Protection Report shows all monitored Antivirus products on a device
BUGFIX: Ensure API Token works correctly for new trial accounts

Agent v.9.5.0 RC

UPDATE: Add support for “Webroot SecureAnywhere” to Antivirus update check
UPDATE: Add support for “VIPRE Internet Security 2014” and “VIPRE Antivirus 2014” to Antivirus update check
UPDATE: Reduce time required to display process list when starting Remote Process Control session
BUGFIX: In Remote Service Control, restrict modification of start-up type to only those Services that are also permitted by the native Service Control manager
BUGFIX: Improve accuracy of reported CPU usage in Remote Service Control
BUGFIX: In Remote Service Control, do not change start-up type to “Automatic” when attempting to change start-up type to “Automated (delayed start)” on a service that does not support it
BUGFIX: Allow pausing, resuming and restarting of running but disabled services in Remote Service Control
BUGFIX: Ensure the Backup check reports back successfully on “Symantec Backup Exec 12”
BUGFIX: Ensure correct identification of the MAK license key

Thanks,
Brian Mackie

Product Manager @ GFI MAX