Monthly Archives: July 2013

Resolution of issue with I-3 mail server

Posted on July 12, 2013 by

5:25pm Pacific — Our engineers have resolved the issue with the mail.i-3.com server.  Any messages in queue should be automatically delivered.

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Issue with I-3 mail server

Posted on July 12, 2013 by

5:15pm Pacific — Our engineers are currently investigating an issue with the POP3 and SMTP services on the mail.i-3.com server.  This server is used for temporary mail hosting for a small number of MAX Mail customers (i.e. customers whose mail … Continue reading →

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GFI MAX RM – US Instance – new SSL certificates – complete

Posted on July 10, 2013 by

Installation of new SSL certificates for the systemmonitor.us domain is complate. All maintaince went smootly and with no distrubtion on service. Please do not hesitate contact with our support team if you have any questions or queries. Best regards, GFI … Continue reading →

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Resolution of database issues

Posted on July 10, 2013 by

4:45pm Pacific — Our engineers completed work on the affected database cluster in Germany at approximately 11:45am Pacific, and have continued monitoring the cluster since that time.   We have not detected any further issues, and the control panel has been … Continue reading →

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Update on database issues in Germany

Posted on July 9, 2013 by

10:15am Pacific — The database cluster in Germany  is still experiencing intermittent performance issues,  which  has been causing some continued intermittent slowness with the control panel.  Our engineers are continuing to work on this.

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Database Issues in German Datacenter

Posted on July 9, 2013 by

8:30am Pacific — Our engineers believe that the issues seen earlier in Germany are related to a database cluster.  While most traffic has been migrated, the database performance issues were causing intermittent slowness with the control panel.  The control panel … Continue reading →

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Issues with MAX MailProtection in German Datacenter

Posted on July 9, 2013 by

5:00am Pacific — Our monitoring  has picked up intermittent  issues with our filtering servers in one of the German data centers.   We have not yet been able to determine the cause,  but are in the process of redirecting traffic to … Continue reading →

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GFI MAX RM – UK Instance – new SSL certificates – complete

Posted on July 8, 2013 by

Installation of new SSL certificates for the systemmonitor.co.uk domain is complate. All maintaince went smootly and with no distrubtion on service. Please do not hesitate contact with our support team if you have any questions or queries. Best regards, GFI … Continue reading →

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GFI MAX RemoteManagement and Cloud – Germany instances – scheduled maintenances

Posted on July 8, 2013 by

(English Version below) Liebe Kunden, wir möchten Sie über geplante Wartungsarbeiten informieren, welche die GFI MAX RemoteManagement und GFI Cloud Systeminstanzen für Kunden in der DACH-Region betreffen. Dies sind notwendige Arbeiten, die durch unseren Hostinganbieter durchgeführt werden. Upgrade Rack-Switches 2013-07-18 … Continue reading →

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GFI MAX RM – UK Instance – new SSL certificates

Posted on July 5, 2013 by

Monday, July 8, 2013 at 18:00:00 – 19:00:00 BSTMonday, July 8, 2013 at 17:00:00 – 18:00:00 UTC                  We will be installing new SSL certificates for the systemmonitor.co.uk domain at above date. Dashboard access, upload processing and alerting will not … Continue reading →

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