Monthly Archives: July 2013

GFI MAX RM – US Instance – new SSL certificates – complete

Posted on July 30, 2013 by

Installation of new SSL certificates for the hound-dog.us domain is complete. All maintenance went smoothly and with no disruption on service. Please do not hesitate contact with our support team if you have any questions or queries. Best regards, GFI … Continue reading →

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GFI MAX RM – UK Instance – new SSL certificates

Posted on July 23, 2013 by

Tuesday, 6 August 2013, 18:00:00 – 19:00:00 BST Tuesday, 6 August 2013, 17:00:00 – 18:00:00 UTC We will be installing new SSL certificates for the hound-dog.co.uk domain at above date. Dashboard access, upload processing and alerting will not be affected. … Continue reading →

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GFI MAX RM – France Instance – new SSL certificates

Posted on July 23, 2013 by

Thursday, 1 August 2013, 18:30:00 – 19:30:00 CEST Thursday, 1 August 2013, 16:30:00 – 17:30:00 UTC We will be installing new SSL certificates for the hound-dog.fr domain at above date. Dashboard access, upload processing and alerting will not be affected. … Continue reading →

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GFI MAX RM – US Instance – new SSL certificates

Posted on July 23, 2013 by

Tuesday, 30 July 2013, 00:00:00 – 01:00:00 PDTTuesday, 30 July 2013, 02:00:00 – 03:00:00 CDTTuesday, 30 July 2013, 03:00:00 – 04:00:00 EDTTuesday, 30 July 2013, 07:00:00 – 08:00:00 UTC We will be installing new SSL certificates for the hound-dog.us domain … Continue reading →

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GFI MAX RemoteManagement – Dashboard v5.35 and Agent v9.0.0 Release Candidate

Posted on July 22, 2013 by

Hi Everyone, I am delighted to announce that Dashboard v5.35 and Agent v9.0.0 Release Candidate are in the process of being made available in all territories, such that they will be available before start of working day tomorrow, Tuesday 23rd … Continue reading →

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GFI MAX Remote Management Agent 8.18 GA – MAV with VIPRE 6.2 now available for auto-update

Posted on July 17, 2013 by

The GFI MAX RemoteManagement Agent 8.18 as been declared GA and is now available on auto-update. It updates the Managed Antivirus feature to use VIPRE 6.2. It further brings support for more monitoring Antivirus and Backup products as listed below.

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Take Control / TeamViewer connection issues – resolved

Posted on July 17, 2013 by

We have received confirmation from TeamViewer that the connection issues are now resolved. With kind regards, The GFI MAX Team

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Take Control / TeamViewer connection issues

Posted on July 17, 2013 by

We have confirmed reports that Take Control / TeamViewer is experiencing connection problems with the message: No connection to partner Partner did not connect to router Error Code: WaitForConnectFailed TeamViewer engineers are working on a problem affecting the central infrastructure. … Continue reading →

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UK Dashboard access – review

Posted on July 16, 2013 by

We have received reports from some customers who had issue logging into the UK dashboard this morning between 9am and 9:30am BST. The dashboard server showed abnormal load during that time, causing the access to fail for some customers and … Continue reading →

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GFI MAX RemoteManagement Agent v8.18.5 and Dashboard v5.34.6 maintenance releases

Posted on July 15, 2013 by

Hello, To address reported issues with Take Control / TeamViewer, we have released the following maintenance releases to the US instance this morning and will make it available to all remaining territories out of business hours tonight. The release notes … Continue reading →

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