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Monthly Archives: July 2013
GFI MAX RM – US Instance – new SSL certificates – complete
Installation of new SSL certificates for the hound-dog.us domain is complete. All maintenance went smoothly and with no disruption on service. Please do not hesitate contact with our support team if you have any questions or queries. Best regards, GFI … Continue reading
Posted in MSP Remote Monitoring & Management service updates
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GFI MAX RM – UK Instance – new SSL certificates
Tuesday, 6 August 2013, 18:00:00 – 19:00:00 BST Tuesday, 6 August 2013, 17:00:00 – 18:00:00 UTC We will be installing new SSL certificates for the hound-dog.co.uk domain at above date. Dashboard access, upload processing and alerting will not be affected. … Continue reading
Posted in MSP Remote Monitoring & Management service updates
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GFI MAX RM – France Instance – new SSL certificates
Thursday, 1 August 2013, 18:30:00 – 19:30:00 CEST Thursday, 1 August 2013, 16:30:00 – 17:30:00 UTC We will be installing new SSL certificates for the hound-dog.fr domain at above date. Dashboard access, upload processing and alerting will not be affected. … Continue reading
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GFI MAX RM – US Instance – new SSL certificates
Tuesday, 30 July 2013, 00:00:00 – 01:00:00 PDTTuesday, 30 July 2013, 02:00:00 – 03:00:00 CDTTuesday, 30 July 2013, 03:00:00 – 04:00:00 EDTTuesday, 30 July 2013, 07:00:00 – 08:00:00 UTC We will be installing new SSL certificates for the hound-dog.us domain … Continue reading
Posted in MSP Remote Monitoring & Management service updates
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GFI MAX RemoteManagement – Dashboard v5.35 and Agent v9.0.0 Release Candidate
Hi Everyone, I am delighted to announce that Dashboard v5.35 and Agent v9.0.0 Release Candidate are in the process of being made available in all territories, such that they will be available before start of working day tomorrow, Tuesday 23rd … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
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GFI MAX Remote Management Agent 8.18 GA – MAV with VIPRE 6.2 now available for auto-update
The GFI MAX RemoteManagement Agent 8.18 as been declared GA and is now available on auto-update. It updates the Managed Antivirus feature to use VIPRE 6.2. It further brings support for more monitoring Antivirus and Backup products as listed below.
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates
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Take Control / TeamViewer connection issues – resolved
We have received confirmation from TeamViewer that the connection issues are now resolved. With kind regards, The GFI MAX Team
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Take Control / TeamViewer connection issues
We have confirmed reports that Take Control / TeamViewer is experiencing connection problems with the message: No connection to partner Partner did not connect to router Error Code: WaitForConnectFailed TeamViewer engineers are working on a problem affecting the central infrastructure. … Continue reading
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UK Dashboard access – review
We have received reports from some customers who had issue logging into the UK dashboard this morning between 9am and 9:30am BST. The dashboard server showed abnormal load during that time, causing the access to fail for some customers and … Continue reading
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GFI MAX RemoteManagement Agent v8.18.5 and Dashboard v5.34.6 maintenance releases
Hello, To address reported issues with Take Control / TeamViewer, we have released the following maintenance releases to the US instance this morning and will make it available to all remaining territories out of business hours tonight. The release notes … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
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