Hi,

During a recent migration of the GFI MAX RemoteManagement dashboard to more powerful servers, we have noticed that some customers are not using the recommend configuration for the custom branded dashboard URLs, e.g. http://dashboard.example.com/

To ensure continued access to the dashboard using your own domain, we would like to ask any UK customers to ensure that they are using a CNAME DNS record. Full details about correct setup is available in help:
https://dashboard.systemmonitor.co.uk/help/default.php?key=dashboard_dns

Old servers will be decommissioned shortly and incorrect DNS configuration may impact your access to dashboard.

With kind regards,
The GFI MAX Team