(Please note that this announcement does not apply to customers in Germany).
We are aware of some performance problems impacting the responsiveness of the Dashboard of our EMEA system instances over the last few days.
We are in the process of significant infrastructure upgrades to improve the performance of these system instances and expect the problems to be resolved by the end of Janaury 2013.
In the meantime, we continue to monitor the performance of these system instances and will take remedial action as required to ensure it remains above an acceptable level.
We thank you for your patience during this time and apologize for any inconvenience caused.
Further updates will be posted in due course.
With kind regards,
The GFI MAX Team